Privacy Policy

1. Introduction

Cash Now Philly ("Company," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website cashnowphilly.com or submit a request for a cash offer on your property.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

2. Information We Collect

We collect information you provide directly to us when you submit a cash offer request or contact us. This may include:

• Contact Information: Your full name, phone number, and email address.
• Property Information: The property address you submit for a cash offer evaluation.
• Communication Data: Messages, inquiries, or feedback you send to us.
• Automatically Collected Data: When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages viewed, and the date and time of your visit. This data is collected through cookies and similar tracking technologies.
• Location Data: We may use your IP address to approximate your general geographic location (city and state) to personalize your experience on our site. We do not collect precise GPS location data without your explicit consent.

3. How We Use Your Information

We use the information we collect to:

• Contact you about your cash offer request and provide you with a property evaluation.
• Communicate with you about our services, including follow-up calls, texts, or emails.
• Improve and personalize your experience on our website.
• Analyze website traffic and usage trends to improve our services.
• Comply with applicable laws, regulations, and legal obligations.
• Protect against fraudulent, unauthorized, or illegal activity.

Important: By submitting your information, you expressly consent to be contacted by Cash Now Philly or its representatives via phone, text message (SMS), or email, even if your number is on a Do Not Call registry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us directly.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. We may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM platforms, email services, analytics providers), provided they agree to keep your information confidential.
• Business Transfers: If Cash Now Philly is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid legal process (e.g., a court order or subpoena).
• Protection of Rights: We may disclose information to protect the rights, property, or safety of Cash Now Philly, our customers, or others.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. A cookie is a small data file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We may also use third-party analytics services such as Google Analytics to help us understand how users engage with our website. These services may use cookies and similar technologies to collect information about your use of our site and report website trends.

6. Data Security

We implement commercially reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead and contact information is retained for up to five (5) years from the date of last contact to support ongoing business operations and legal compliance.

8. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out of Communications: Unsubscribe from marketing emails by clicking the "unsubscribe" link, or reply STOP to opt out of SMS messages.

To exercise any of these rights, please contact us at the information provided in Section 11 below.

9. Children's Privacy

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date. Your continued use of our website after any changes constitutes your acceptance of the revised policy.